Problem solving:

  • You can try to find the solution yourself in the database of known problems, posted on our website.
  • If you do not find what you are looking for, please call our HOT-LINE 603 470 244 (always for the price of a local call).
  • Our HOT-LINE is designed for submitting technical requests, requests of equipment purchases and service.

Working hours: Mon – Fri 4 p.m. – 10 p.m. | Sat – Sun 8 a.m. – 8 p.m.

Before calling the HOT-LINE please have the following items ready before:

  • Company name
  • Concise description of the problem so that the technician would understand it and could identify it
  • HOT-LINE is available for customers who have a valid service agreement

What is the procedure?

  • Call our hotline and describe the problem in detail (you can also use technical support e-mail - and submit all necessary data and files
  • Our technician accepts the report and tries to find the fastest solution, generates a system report and starts working on the solution
  • Finally he/she informs you about the progress of the solution

Company centres

sidla formica cestlice s

thumb sidla-democentrum-nymburk

thumb sidla-export-mlada-boleslav

sklad formica hostivice s